(Last Updated: July 23, 2025) This Privacy Policy describes how Best Packers Movers (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when you use our website, services, or interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect personal information from you in various ways, including when you:
- Contact us through our website (e.g., via contact forms, quote requests).
- Use our home and office shifting, packing, and moving services.
- Communicate with us via phone, email, or other channels.
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Service-Related Information: Details about your moving needs, inventory lists, preferred dates, and any specific instructions.
- Payment Information: (Though not stored directly by us, third-party payment processors may collect this).
- Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and similar technologies (as described below).
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To fulfill your requests for home and office shifting, packing, and moving services; to schedule and manage your move; and to provide customer support related to your services.
- To Communicate with You: To respond to your inquiries, provide quotes, send service updates, and communicate about your move.
- For Business Operations: To improve our services, manage our business, analyze trends, and for internal record-keeping.
- For Marketing: With your consent, we may send you promotional materials or information about services that may be of interest to you. You can opt-out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website and providing our services (e.g., IT support, payment processors, logistics partners). These providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and understand user behavior. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Your Rights
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
- Access: To request access to the personal information we hold about you.
- Correction: To request correction of inaccurate or incomplete personal information.
- Deletion: To request the deletion of your personal information, subject to certain legal exceptions.
- Objection/Restriction: To object to or request restriction of processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Best Packers Movers
hello.bestpackersmovers@gmail.com
+92 300 110 1511
Ground Floor, 13 Overseas A Commercial, Bahria Town Lahore, Pakistan